Dear @Cmch Office,
Thank you for posting your question in the Microsoft Q&A forum.
We apologize for any inconvenience you may encounter when using our services/ products. Based on your description, kindly try these following steps:
Step 1: Verify whether XPS Document Writer is installed
Select Start, type Printers & scanners, and open it.
Under Printers, check whether either of the following is listed:
- Microsoft XPS Document Writer
- Microsoft XPS Document Writer v4
Step 2: Install Microsoft XPS Document Writer
Option A: Install from Optional features
- Select Start > type Optional features > and open it.
- Under Add an optional feature >View features.
In the search box, type XPS.
Select Microsoft XPS Document Writer (and, if needed, XPS Viewer), then select Next > Install.
When installation completes, restart your PC if you are prompted to do so.
Option B: Enable it from “More Windows features”
- If you cannot find XPS Document Writer through Optional features search, open More Windows features (Turn Windows features on or off) and enable Microsoft XPS Document Writer from there.
Option C: Add it using “Add a printer”
- Go to Settings > Bluetooth & devices > Printers & scanners.
- Select Add device > Add manually.
- Select Add a local printer or network printer with manual settings > Next.
- Under Use an existing port, select PORTPROMPT: (Local Port) > Next.
- Under Manufacturer, select Microsoft.
- Under Printers, select Microsoft XPS Document Writer v4 > Next.
- Complete the wizard and confirm the printer now appears under Printers.
Step 3: Test printing to XPS
- Open any file (for example, a Word document, PDF, or a webpage).
- Press Ctrl + P to open the print dialog.
- Select Microsoft XPS Document Writer from the printer list.
- Select Print, save the output as an .xps file, and open it using XPS Viewer (or convert it to .pdf if required).
Optional: Install XPS Viewer (if XPS files will not open)
If you can create .xps files but cannot open them:
Go to Settings > Apps > Optional features > View features.
Search for XPS Viewer, select it, and choose Install.
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