All Global Administrator accounts are locked out due to Conditional Access.

GL Admin 25 Reputation points
2026-02-03T14:33:51.8033333+00:00

All Global Administrator accounts are locked out due to Conditional Access.

Phishing-resistant MFA policy was enabled before admin accounts were fully compliant.

No break-glass account exists.

Need Conditional Access policy temporarily disabled to restore admin access.

Tenant domain: glcorp.ltd

Thanks in advance

My contacts: Farhad Hamdullayev +PII

Microsoft Security | Microsoft Entra | Microsoft Entra ID
Answer accepted by question author
Rukmini 44,000 Reputation points Microsoft External Staff Moderator
2026-02-03T15:52:11.6433333+00:00

Hello GL Admin,

The issue pertains to a tenant lockout, where no other global admin in the tenant has the necessary permissions to login and make changes in your tenant.

To resolve this, we have engaged our Data Protection team through a support ticket. They will reach out to you via email or phone to help restore access to the tenant and assist in resolving the issue.

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