Need to speak to a agent I am getting pop up draft scam emails

Question

Jane Potter 0

Getting pop up scam drafts on my Hotmail account and can’t delete them, can I get a agent to talk to?

Susan Hellman 0 Reputation points

2026-02-21T10:16:59.8666667+00:00

Cannot receive my emails in my hotmail account
Ana Hernandez 0 Reputation points

2026-02-27T01:39:53.3233333+00:00

Need to chat with an agent

Answer recommended by moderator

1 additional answer

Susan Hellman 0 Reputation points

2026-02-21T10:16:59.8666667+00:00

Cannot receive my emails in my hotmail account
Ana Hernandez 0 Reputation points

2026-02-27T01:39:53.3233333+00:00

Need to chat with an agent

Answer 1

You can't call an agent, but you can use Microsoft Live chat support.

Go to outlook.com. Once you are signed in, click Help in the ribbon and then Help (the first option under help)

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In the sidebar that pops up at the right put your issue down in the box

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If none of those results fix your issue, scroll down to the bottom and click yes under still need help.

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Click chat with a supported agent in your web browser.

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Fill out your issue and type your email. Then click confirm.

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This brings you to a live chat widget where an agent can resolve your issue.

Answer 2

Igor Leyko 110.5K Independent Advisor

Hi,

Unfortunately, several years ago Microsoft closed incoming support phone numbers for home users. Only chat is available. See https://support.microsoft.com/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

In chat options you may ask callback.