Hi,
It looks like the Get Help app isn't installed. You should be able to fix this by installing it from the Microsoft Store. Here's a direct link to the app:
https://apps.microsoft.com/detail/9PKDZBMV1H3T?hl=en-us&gl=PH&ocid=pdpshare
error message ms-contact-support link
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 55.00000000000001%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Richard Grange
5
Reputation points
i am unable to access microsoft support, i keep getting ms-contact-support link required
Windows for home | Windows 11 | Performance and system failures
Answer recommended by moderator
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Paulo GM
66,370
Reputation points
Independent Advisor
2 additional answers
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AI answer
2026-02-16T12:58:15.97+00:00 If you are encountering an issue accessing Microsoft support and are receiving a message about needing an ms-contact-support link, it may be due to authentication issues or account verification requirements. To resolve this, ensure that you are signed in with the correct account that is associated with your support requests. You can access support by visiting the appropriate product support website for Azure, Office 365, or Dynamics, depending on your needs.
If you continue to experience difficulties, consider reaching out through the Services Hub by signing in with your registered email address and using the Help option to contact support directly.
References:
AI-generated content may be incorrect. Read our transparency notes for more information. -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 54%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Marvin Maldonado 0 Reputation points2026-05-21T10:44:26.9866667+00:00 “Accepted answers are chosen by the person who asked the question, while Recommended answers are selected by moderators or experts. These labels help other users quickly identify which answer likely solved the problem.”