How to cancel Microsoft Project Planner 3 Testversion? My team cannot work on the Plans!

Dear @Çavdar Meltem,

Welcome to Microsoft Q&A. 

Thank you for sharing the details of the situation. I understand how disruptive this can be, especially when your team suddenly cannot continue working on an existing plan.

Based on how Microsoft Planner licensing works, what you’re seeing is expected behavior rather. Once a plan is created while a Project/Planner Plan 3 (Premium) trial is active, that plan becomes a Premium plan. From that point on, only users who have the appropriate Project or Planner license can fully edit or update it. Colleagues without that license may still see assigned tasks, but they won’t be able to make changes.

It’s also important to clarify that a Premium trial can’t be cancelled immediately by an end user. If no action is taken, the trial will simply expire after the 30‑day period. As moderators here on Microsoft Q&A, we don’t have access to the Microsoft 365 Admin Center or to billing and licensing systems, so we’re not able to cancel trials or change subscription states on your behalf.

The best next step would be to contact your organization’s Microsoft 365 tenant administrator. An admin can review the active trial, decide whether to assign the required licenses, or help move the work back to a basic Planner plan so the team can collaborate again without restrictions.

If you need help finding your admin, please see: How do I find my Microsoft 365 admin? - Microsoft Support 

I hope this explanation helps clarify why this happened and points you in the right direction. If you have any follow-up questions or would like to share more details, please feel free to do so.

Looking forward to hearing back from you with any updates or additional details. 

Warm regards, 

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".    

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.   

To cancel your Microsoft Project Planner 3 Testversion, you can follow these steps:

1. Open the Microsoft 365 admin center: Sign in with your admin account.
2. Navigate to the subscriptions section: Look for the subscriptions tab where you can see all active subscriptions.
3. Find the test version subscription: Locate the Microsoft Project Planner 3 Testversion in the list.
4. Cancel the subscription: There should be an option to cancel or turn off recurring billing for the test version. If you do not see this option, you may need to turn off recurring billing to prevent future charges.

If you purchased the subscription through a partner, you may need to contact them for assistance with cancellation.

Once you cancel, your team should regain access to the plans without the premium membership requirement.

References:

• Cancel your subscription in the Microsoft 365 admin center
• Understand Planner premium trials and license assignments