Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi, I'm John! I will help you with this.
Are you able to see your Microsoft Office under the Services & subscriptions page here: https://account.microsoft.com/services (make sure you’re signed in with the same Microsoft account you used to activate Office)?
If you can see it there, please follow these steps below.
If you haven't already, I’d suggest is to uninstall any existing Office apps on your Mac to avoid conflict:
- Here are the steps: https://support.microsoft.com/office/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3
Then, to reinstall Microsoft Office:
- Go to https://account.microsoft.com/services again.
- Sign in using the same Microsoft account linked to your license.
- Find your Microsoft Office and click the "Install".
- That will download the installer for the Office apps, just run it and follow the steps.
If anything’s unclear or the "Install" option still doesn’t show, feel free to let me know. I’ll be happy to walk you through it!
I really hope this information is helpful! Let me know if you have any further questions or concerns.
Regards,
John J.D.