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Trying to use an Office365 product key and "getting error PaymentAuthenticationVerificationFailed"

Em DCruz 0 Reputation points
2026-02-27T00:01:53.2766667+00:00

I have a product key for Office 365 for Personal and I keep receiving an Error Code: aymentAuthenticationVerificationFailed

I am then told to contact support. Seeking your expertise please.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Em DCruz 0 Reputation points
    2026-02-27T00:27:37.6066667+00:00

    I solved my problem by changing my payment method

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  1. Em DCruz 0 Reputation points
    2026-02-27T00:27:14.2233333+00:00

    I solved my problem by changing my payment method

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