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How to move the icon "Snoozed" in "Deleted Items"
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 93%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alice Chan
5
Reputation points
Please tell me how to move the icon "Snoozed" in "Deleted Items".
Outlook | Windows | New Outlook for Windows | For home
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Hornblower409 5,875 Reputation points2026-02-14T15:03:24.79+00:00 @Alice Chan
I am a little perplexed because "Snoozed" is a Default Folder and normally can not be moved, renamed, or Deleted. So I'm not sure how you got it inside your Deleted Items.Is it a duplicate? i.e. Do you have another "Snoozed" folder in your folders list?
Do you remember when it first appeared under Delete Items? Was there anything unusual that happened at that time?
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Alice Chan 5 Reputation points
2026-02-25T02:40:04.24+00:00 There are two "Snoozed" folders in my folders list. I can't remember what happened when it appeared under Deleted Items.
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Hornblower409 5,875 Reputation points
2026-02-25T02:49:48.1+00:00 @Alice Chan
Sorry. But I don't know how you got a Snoozed folder in your Deleted or how you can get rid of it now that it's there.All I can suggest is Microsoft Support so they can look at your account on the Microsoft Servers.
Chat Support
- Open a browser to https://support.microsoft.com/en-us/home/contact
- Tell us your problem: "Snoozed folder in Deleted Items"
- [Get Help] {Scroll down to the bottom of the page} [Sign in to Contact Support]
- Sign in with any Microsoft account
- Products and services: "Microsoft 365 and Office"
- Category: "Outlook"
- [Confirm]
- Choose a support option -> "Chat with a support agent in your web browser"
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Anthony Lee 1,145 Reputation points2026-02-13T20:54:04.3366667+00:00 Right click it and press move, then pick where you want to move it under. If you want it to appear as a folder not under anything, just click Folders (it should be the top one)
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Alice Chan 5 Reputation points
2026-02-25T02:40:49.6433333+00:00 I have right click and no Move can be selected.
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Anthony Lee 1,145 Reputation points
2026-02-25T03:02:57.6433333+00:00 In outlook, there are two types of folders: system folders, which you cannot delete, and folders that you make. In this screenshot, it looks as if you have a custom snoozed folder, but saved as a folder you made. If I were in this situation, here is what I would do:
Long press the snoozed icon. You should then be able to drag it out. Put it as a main folder. Then, delete it.
Please try this and let me know if anything goes wrong.
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Alice Chan 5 Reputation points
2026-02-26T06:08:34.6633333+00:00 I tried long-press the snoozed icon but it didn't work.
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Anthony Lee 1,145 Reputation points
2026-02-26T13:21:17.12+00:00 Can you go to the web version of outlook.com and try it there?
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Alice Chan 5 Reputation points
2026-02-27T01:30:16.25+00:00 I'm not sure the problem is this is Gmail account in Outlook Email.
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Hornblower409 5,875 Reputation points
2026-02-27T02:10:48.6633333+00:00 @Alice Chan said
this is Gmail account in Outlook Email.
Open your GMail Web Interface. https://mail.google.com/
On the Folder/Label pane look in the "Deleted Items" label.
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Alice Chan 5 Reputation points
2026-02-27T03:20:29.05+00:00 I can't find the "Deleted Items" and unable to fix it.
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Hornblower409 5,875 Reputation points
2026-02-27T03:26:48.19+00:00 @Alice Chan said
I can't find the "Deleted Items"
Sorry. My mistake. That would only be for Classic Outlook. I forgot you are New Outlook.
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Hornblower409 5,875 Reputation points
2026-02-27T05:05:44.08+00:00 @Alice Chan
Trying to recreate your situation and I can't. Got my Snoozed into Delete Items, but my Snoozed doesn't have the special Snoozed icon, is not a duplicate, and can be moved and deleted. So it's not the same.Just as a test - If you Snooze an email from your Inbox, which Snoozed folder does it move to?
Have you tried to bring in Microsoft Support so they can examine your system in detail?
New Outlook in App Support
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