How to fix microsoft apps not opening due to smart app lock

Precious Chile Okorienta 20 Reputation points
2026-03-23T10:37:51.53+00:00

My Microsoft apps, such as Word, Excel, and Access, are not opening due to Smart App Lock. How do I fix it?

Windows for home | Other | Performance and system failures
0 comments No comments

Answer accepted by question author
Ben4724 4,400 Reputation points Independent Advisor
2026-03-23T11:25:15.5566667+00:00

Hi there!

Have you tried checking your Smart App settings to see if

Just open Windows Security (search for it in the Start menu by pressing windows key on your keyboard).

  1. Click App & browser control.
  2. Click Smart App Control settings.
  3. Change the setting from "On" to Evaluation

Note: Turning it off is often permanent, and you cannot re-enable it without resetting or reinstalling Windows

More details can also be found on the Microsoft support page: https://support.microsoft.com/en-us/windows/smart-app-control-frequently-asked-questions-285ea03d-fa88-4d56-882e-6698afdb7003

Please note that this is a public forum, I will be responding you in short period of time and regret for a delay in response. As I am merely a fellow user trying to provide insight and information that may be helpful to others.

Was this answer helpful?

0 comments No comments

0 additional answers

Sort by: Most helpful

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.