We need to reassign the account admin for our Databricks account

Question

We need to reassign the account admin for our Databricks account

Brad Morris 26

We are a small organization and I lead the development. I was the first person to create any Databricks resources in our Azure subscription. My understanding is that I should have been made the Databricks account admin, but I'm not (based on inability to access admin resources.)

Without me being an admin, we don't have essential control over our Databricks account.

My understanding is we need to submit a support ticket to Databricks for this to be resolved. I have tried going directly to Databricks, but when I log in there, I immediately get redirected to my workspace with no ability to submit a ticket.

Brad Morris 26 Reputation points

2026-03-17T21:30:06.99+00:00

I sent the requested information in a private message. Seems that I have lost visibility of private messages.
Pilladi Padma Sai Manisha 11,705 Reputation points Microsoft External Staff Moderator

2026-03-18T19:51:36.9533333+00:00

Hi Brad Morris,
I hope you had a chance to review the information shared earlier, and I hope this information has been helpful! If you still have questions, please let us know what is needed in the comments so the question can be answered.
Brad Morris 26 Reputation points

2026-03-18T22:23:40.89+00:00

Thank you Pilladi - that helped. It wasn't clear to me from documentation I found that it had to be a Global Administrator to be the first to login into the account. After having a GA log in they were able to assign the account admin role to me.

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Brad Morris 26 Reputation points

2026-03-17T21:30:06.99+00:00

I sent the requested information in a private message. Seems that I have lost visibility of private messages.
Pilladi Padma Sai Manisha 11,705 Reputation points Microsoft External Staff Moderator

2026-03-18T19:51:36.9533333+00:00

Hi Brad Morris,
I hope you had a chance to review the information shared earlier, and I hope this information has been helpful! If you still have questions, please let us know what is needed in the comments so the question can be answered.
Brad Morris 26 Reputation points

2026-03-18T22:23:40.89+00:00

Thank you Pilladi - that helped. It wasn't clear to me from documentation I found that it had to be a Global Administrator to be the first to login into the account. After having a GA log in they were able to assign the account admin role to me.

Answer 1

Hi Brad Morris,

The behavior you’re seeing is expected. Creating the first Azure Databricks workspace does not automatically assign the Databricks Account Admin role, as this is managed separately at the account level.

In your case, you can resolve this without needing a support path by involving a user in your organization who has the Microsoft Entra ID Global Administrator role. That user can sign in to the Databricks Account Console using their work account at https://accounts.azuredatabricks.net. On first successful sign-in, a Global Administrator is automatically granted Account Admin privileges to bootstrap account access.

Once they have access, they can navigate to the user management section, locate your account, and assign you the Account Admin role.

Please also ensure that they are signing in under the correct Azure tenant associated with your Databricks workspace, as tenant mismatches can lead to redirection to the workspace instead of the account console.

If needed, I can help walk through the exact steps for assigning the role once access is established.