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Services and Billing

janice stevens 5 Reputation points
2026-03-29T18:47:00.9033333+00:00

I just need to speak with a person concerning the services and billing I currently have and help me decide what I really need for a basic cost

All I need is a contact number, please!

Microsoft 365 and Office | Subscription, account, billing | Other | Other

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  1. janice stevens 5 Reputation points
    2026-03-30T13:48:13.2366667+00:00

    I let John know that I had finally got in touch with Microsoft and received the help I needed, Thank you

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  1. Siva SITHAMPARAM 0 Reputation points
    2026-03-30T18:48:27.04+00:00

    I have subscription for 365 with my email, @btinternet.com. I am getting reminder to renew 365 with email: @hotmail.com please remove subscription on hotmail for 365. Thanks Siva sithamparam

    Moderator note: personal information removed

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  2. John Jefferson Doyon 68,780 Reputation points Independent Advisor
    2026-03-29T19:33:18.35+00:00

    Hi, I'm John! I will help you with this.

    I understand,you want to review what you're paying for and keep only what you really need.

    Let’s first get a clear picture of your current setup:

    1. Are you using a personal Microsoft account or work/school?
    2. What subscriptions do you currently see (Microsoft 365, OneDrive, Xbox, etc.)?
    3. Where are you checking this in https://account.microsoft.com/services?

    For a basic setup, most users only need one of these:

    • Microsoft 365 Basic (cheapest, includes 100GB OneDrive)
    • Microsoft 365 Personal (includes Office apps + 1TB storage)

    Anything beyond that is usually optional unless you specifically use it.

    If you can list what you currently have, I can help you break it down and tell you what you can safely keep or remove to reduce cost.

    Click "Add comment" to let me know.

    Regards,

    John J.D.

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