How can I change the geolocation tied to our main office's IP address in Entra?

Nick Manning 20 Reputation points
2026-03-24T18:44:08.66+00:00

Entra is showing an incorrect geolocation for our company's main office IP address. The bulk of our sign-ins come from this location so I'm concerned that risk-detection is not working as well as it could because of the wrong geolocation.

Microsoft Security | Microsoft Entra | Microsoft Entra ID

Answer accepted by question author

Rukmini 43,820 Reputation points Microsoft External Staff Moderator
2026-04-09T01:14:45.4333333+00:00

Hello Nick Manning

I’ve received an update from my PG team regarding this issue. The geo-location for IP addresses has been updated to the correct location. Please check with your end user and confirm if the issue is resolved.

I hope this information is helpful. Please feel free to reach out if you have any further questions.

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  1. Andy David - MVP 160.3K Reputation points MVP Volunteer Moderator
    2026-03-24T18:52:58.1333333+00:00

    Did you create a named location in Conditional Access that represents the IP addresses of your main office? I would do that and leverage that as trusted in a CA policy if needed.

    The actual geo location is not something you can fix. You could try opening a ticket with Azure support to let them know however note that Entra/Azure uses 3rd party services for this.

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