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so ive had this controllerfor a few years. i have updated the firmware, messed with device manager with turning off it able to be turned off by pc, attempted SEVERAL TIMES to kill it from bluetooth with it giving the same remove failed error, restarting does nothing, the only way i can use it is wired to my pc which is annoying.
the controller says its paired even when off and no batteries in it.
when attempting to connect it it RAPIDLY says connected then paired as if its having a siezure with trying to connect through bluetooth.
the only thing i havent done is buy a new one
i have scoured SEVERAL posts for help but ive never seen anyone have this problem
Answer recommended by moderator
so this just got solved
step one get device manager open
2 go to view and select show hidden devices
3 check for any bluetooth driver on list with a triangle on it or old bluetooth drivers
4 remove drivers
5 unpair device and repair it and you should be working
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Thank you for coming back and sharing the update.
This is very helpful information, and the steps you provided will definitely be useful for other users who may run into the same Bluetooth issue. Identifying and removing old or hidden Bluetooth drivers is an important troubleshooting step that can easily be missed.
I appreciate you taking the time to post the solution and for contributing back to the community to help improve the forum for everyone.
If you ever have any other questions or run into anything in the future, please feel free to post your question on the Microsoft Q&A Forum anytime. I’ll always be here and ready to assist you.
