Wifi not enabling automatically upon windows boot - HP

Question

Wifi not enabling automatically upon windows boot - HP

BARBOZAWesley-0748 75

Wifi is disabled upon boot and the user has to enable it manually. It happens after any type of boot, fast boot of full startup. After sleep, hibernation, power on o restart.
I updated BIOS system firmware, wifi card driver (even uninstalled and then installed), disabled the option "allow windows to turn off this device to save power".
I couldn't relate this issue with a windows update, but this started quite recently. There isn't a common error in event viewer, and no error is registered on the driver events.
Two computer models have been identified so far Elitebook 830 G9 (Intel(R) Wi-Fi 6E AX211 160MHz - Intel - Driver 23.170.1.1) and Elitebook 830 G7.
Any suggestions?
Thank you!

0 comments

Answer accepted by question author

0 additional answers

Your answer

Answer 1

Hello BARBOZAWesley-0748,

Thank you for posting question on Microsoft Windows Forum!

Based on the issue description. It sounds like the proprietary management software might conflict with Windows' native radio management. Since you have already addressed the standard driver and power management basics, the problem likely resides in HP-specific "switching" logic.

Since HP EliteBooks come with a service called HP Connection Optimizer (formerly HP Connection Manager). This software is designed to automatically switch between Wi-Fi and Cellular/Ethernet, but it probably glitches and leaves the radio in an "Off" state during power transitions. The suggestion here is to disable the HP Connection Optimizer Service (HpcSvc) in services.msc. You can set the Startup type to Disabled and restart. If the Wi-Fi stays on, you can consider to uninstall this component via "Apps & Features" as Windows 10/11 handles connection switching natively.

Another point worth mentioning here is that HP BIOS has a feature designed to disable Wi-Fi automatically the moment an Ethernet cable is detected. If this sensor is misreporting or if the device is docked, it will kill the Wi-Fi radio on boot. You can try to boot into the BIOS. Navigating to Advanced > Built-in Device Options. Locate LAN/WLAN Auto Switching. Disable this feature. This will prevent the hardware from forcing the Wi-Fi radio off regardless of the LAN state.

Sometimes the WLAN AutoConfig service (Wlansvc) is set to "Manual" or fails to trigger the radio "On" command even if the service is running. Making sure WLAN AutoConfig is set to Automatic. If it is already Automatic, check the Dependencies tab to ensure all required services (like the RPC mapper) are starting correctly.

Hope the above information is helpful! If it is. Free feel to hit "Accepted" for benefitting others in community having the same issue too.

Chen Tran 12,770 Reputation points Independent Advisor

2026-04-17T10:20:27.5633333+00:00

Hi BARBOZAWesley-0748,

Hope you are doing well!

May I know the latest status of the issue?

Hope the provided information is helpful! If it is. It is appreciated to consider clicking "Accept Answer".
BARBOZAWesley-0748 75 Reputation points

2026-04-17T11:59:43.22+00:00

Hi, thank you for your time and answer. I checked the service you mentioned and it's running and automatic startType, and there isn't a HP service regarding WLAN.
When I followed up with the user yesterday, the issue was resolved, and the only thing I did was what I mentioned on my question. I also didn't see any driver updates after I troubleshooted.