How change phone number associated with my account?

KayJay 20 Reputation points
2026-05-09T23:50:22.67+00:00

Help pages tell me to add a phone number, then delete my old one. Problem is, there IS NO add a phone number option on my profile page. Frustrated. Thanks for your help

Windows for home | Windows 11 | Accounts, profiles, and login
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Answer accepted by question author
EmilyS726 258.2K Reputation points Independent Advisor
2026-05-10T00:23:47.8233333+00:00

For personal Microsoft accounts, Microsoft now says you can no longer add a phone number as a new security method. Their current support article states: “For increased security, you can no longer add a phone number” when adding a new way to verify sign-in. https://support.microsoft.com/en-us/account-billing/microsoft-account-security-info-verification-codes-bf2505ca-cae5-c5b4-77d1-69d3343a5452

You will need to use alternative method, such as alternative email address, or the authentication app.
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