hotmail hacked and changed to a language I can't understand. how to go back to english?

Steve Donovan 20 Reputation points
2026-05-13T15:26:52.5+00:00

My hotmail account was hacked and it is now in vietnamese or german. how do i put it back in english? I don't understaqnd a word written in the options

Outlook | Web | Outlook.com | Settings
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EmilyS726 264.8K Reputation points Independent Advisor
2026-05-13T16:01:23.3333333+00:00

Hello

Go to www.outlook.com, click on the settings icon on the upper right, then use this screenshot to guide you to change your language:

Screenshot 2026-03-04 123841

I will strongly recommend that you also go through this list to reivew your account settings and take safety precautions.

Hello,

I am going to share with you the comprehensive list of things to do, please feel free to skip those you already did.

This process can take 24 hours to take effect. So please do not expect immediate results.

Please complete these steps on a computer, not on a smartphone or tablet.

====================

First, go to https://www.outlook.com and sign in.

Click the gear icon in the top right corner to open Settings.

Under Mail, review the following areas:

Rules

If any rules are listed, delete all of them.

Conditional formatting

If anything is set up there, delete it.

Forwarding and IMAP

If you see any entries or settings you did not create, remove them. Turn off POP and IMAP.

Junk

Review Safe sender and blocked list. If you don't recognize any, remove them.

After that, exit Settings and return to outlook.com.

Open the To Do section by clicking the blue checkmark icon on the left side. Delete anything there that was not created by you.

====================

Go to https://account.live.com.

Under Your info > Sign-in preferences, review all aliases on the account. If you see any alias you do not recognize, remove it.

Next, go to the Devices section of your Microsoft account and remove any devices you do not recognize.

====================

Please also do the following in Security section

Change your password

Enable two-step verification

====================

Go here https://account.microsoft.com/privacy/app-access Click on "Don't allow" for anything you don't recognize.

=======================

Then go to Security > Manage how I sign in and make sure all contact information belongs to you.

On that same page, scroll down to App passwords and remove any existing app passwords.

Also on the same page, click on Sign out everywhere. This is intended to disconnect any active sessions that may still be connected. Please note that this can take up to 24 hours to fully take effect.

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  1. Steve Donovan 20 Reputation points
    2026-05-13T18:10:03.38+00:00

    Thank you so much. I needed that step-by-step answer. I'm really not tech savy.

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