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Wi-Fi connection

Pam Thomson 0 Reputation points
2026-05-13T04:59:26.4333333+00:00

The wi-fi connection tab under network and internet settings is not showing. I am unable to make a wi-fi connection. How do I fix this?

Windows for home | Windows 11 | Internet and connectivity
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DaveM121 879.6K Reputation points Independent Advisor
2026-05-13T07:05:57.3333333+00:00

Okay, if you have a working Ethernet connection, the best option is to perform an in-place repair with the Windows 11 ISO.

Please ensure you download the ISO in the same language as you use for the Windows UI, follow the steps, this is then not like re-installing Windows, it is just like an update and your personal files, settings and installed software will not be affected.

Click this link:

https://www.microsoft.com/software-download/windows11

to download the Windows 11 ISO

When the ISO file completes downloading

Disconnect from the Internet

Disconnect all external devices with the exception of a mouse or keyboard.

Temporarily disable any 3rd party Anti-virus you may have installed

Then, in Windows File Explorer, double click the ISO and then run Setup.exe and select the Install option.

Very Important - ensure you select the option to keep your files and apps.

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  1. DaveM121 879.6K Reputation points Independent Advisor
    2026-05-13T05:32:43.15+00:00

    I need some information about your system and hardware to provide you with a solution.

    1

    Right click your Start Button and open Device Manager.

    Expand the 'Network Adapters' section.

    Please provide a screenshot of that full Device Manager window.

    2

    Click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

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