Display name in outlook is wrong and wont change

Chris L 20 Reputation points
2026-05-20T15:54:52.35+00:00

Using this version of outlook:

Microsoft Outlook Version: 1.2026.504.100

Client Version: 20260515007.06

WebView2 Version: 148.0.3967.70

Display name when I type my email address is wrong. Do not know where it came from. Double click on this wrong name (correct email address), brings up something like a contact card, click on "Update your profile", it shows the correct "Full name". I edit it anyways, change it to something else, but this doesnt change the display name for my email address. Extremely frustrating. Any help would be greatly appreciated

Outlook | Web | Outlook.com | Email
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SD - IA 179.6K Reputation points Independent Advisor
2026-05-20T16:53:51.25+00:00

Hi Chris,

On the Version of Outlook you have, the name comes from https://account.microsoft.com/profile page if it is an Outlook.com Email address. Please change there and let me know if it works.

I’m eager to hear back and work together to find a solution.

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  1. SD - IA 179.6K Reputation points Independent Advisor
    2026-05-21T01:27:26.5033333+00:00

    Awesome! I am glad I could help you out!

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