Issue redeeming 19,220 of my Microsoft rewards points but did not receive my two $10 Amazon gift cards ($20)...

Carlo Odoardi 20 Reputation points
2026-05-24T16:20:19.42+00:00

To Microsoft Support,

I am an avid user of Bing and have been using the platform to collect thousands of MS points for doing so.

A few days ago, I redeemed 19,220 Microsoft rewards points but did not receive my two $10 Amazon gift cards ($20). Not only that, but my 19,220 points were not returned to my MS Account. Can someone please help me either get my two $10 Amazon gift cards OR help me get my 19,220 points returned to my MS Account? Thank you.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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Answer accepted by question author
Jonathan Deives 79,830 Reputation points Independent Advisor
2026-05-24T16:56:13.8+00:00

Access your Rewards order history;
https://support.microsoft.com/accounts-billing/rewards/track-my-microsoft-rewards-orders

If the process is marked as complete, click Resend to have the code sent to your email again.

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