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When Trying to Setup Windows Insider Program, Settings Crashes

Kreideprinz 0 Reputation points
2026-06-01T04:11:51.8033333+00:00

Steps Taken:

  1. Open Windows Updates > Windows Insider Program
  2. Press the "Get started" button
  3. Link an account
  4. Agree to terms

While it attempts to retrieve the current build, it promptly crashes the entire settings app and closes.

Attempts to Address the Issue:

  • I've tried using the built-in repair feature. Apps > Installed Apps > System Components > Windows Advanced Settingss > Advanced Options > Repair
  • I'm running DISM overnight to address any possible corruption.

Crash Information in Reliability History:

Source
Settings

Summary
Stopped working

Date
‎5/‎31/‎2026 11:25 PM

Status
Report sent

Description
Faulting Application Path:	C:\Windows\ImmersiveControlPanel\SystemSettings.exe

Problem signature
Problem Event Name:	MoAppCrash
Package Full Name:	windows.immersivecontrolpanel_10.0.8.1000_neutral_neutral_cw5n1h2txyewy
Application Name:	praid:microsoft.windows.immersivecontrolpanel
Application Version:	10.0.26100.8521
Application Timestamp:	15cfd966
Fault Module Name:	SettingsHandlers_Flights.dll
Fault Module Version:	10.0.26100.8521
Fault Module Timestamp:	fdab3748
Exception Code:	c0000005
Exception Offset:	00000000000729a4
OS Version:	10.0.26200.2.0.0.256.48
Locale ID:	1033
Additional Information 1:	e0d0
Additional Information 2:	e0d0076a7e7a810d29573909fb8f59cc
Additional Information 3:	1b24
Additional Information 4:	1b24ff2384d607b9104caa3ed88cc296  Extra information about the problem Bucket ID:	7be21e9c07b73b4dcd5b93c76dfa7dfc (2115446934733487612)

Crash Information In Event Viewer:

Faulting application name: SystemSettings.exe, version: 10.0.26100.8521, time stamp: 0x15cfd966
Faulting module name: SettingsHandlers_Flights.dll, version: 10.0.26100.8521, time stamp: 0xfdab3748
Exception code: 0xc0000005
Fault offset: 0x00000000000729a4
Faulting process id: 0xE84
Faulting application start time: 0x1DCF177F8EFAF55
Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\System32\SettingsHandlers_Flights.dll
Report Id: 363a80b2-f0ac-4907-a279-4c68b38b07e5
Faulting package full name: windows.immersivecontrolpanel_10.0.8.1000_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel
Windows for home | Windows 11 | Settings
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Answer recommended by moderator

Kreideprinz 0 Reputation points
2026-06-01T04:18:28.3666667+00:00

An update: I managed to get it to work via regediting in cmd (DISM finished sooner than I thought with no avail), putting this here for anyone else who may run into the same issue.

reg add "HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\DataCollection" /v AllowTelemetry /t REG_DWORD /d 3 /f

reg add "HKLM\SOFTWARE\Microsoft\WindowsSelfHost\Applicability" /v EnablePreviewBuilds /t REG_DWORD /d 1 /f

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  1. Thomas4-N 16,375 Reputation points Microsoft External Staff Moderator
    2026-06-01T09:27:03.0633333+00:00

    Hello Kreideprinz,

    I'm glad you got into the Insider Program despite the Settings app refusing to cooperate — that "retrieving current build" step calling into SettingsHandlers_Flights.dll and AV'ing is a frustrating wall when all you want is to flight preview builds.

    Your two reg add commands essentially do what the Settings UI was supposed to do, just without the broken handler in the middle:

    • AllowTelemetry = 3 (Full/Optional diagnostic data) satisfies the Insider Program's hard requirement — the enrollment flow won't proceed if diagnostics are set lower, and a too-low value is also a plausible trigger for the crash you were seeing in the first place.
    • EnablePreviewBuilds = 1 under WindowsSelfHost\Applicability is the same flag the GUI writes once you link an account and accept terms, so after a reboot Windows Update treats the device as enrolled and starts offering Dev/Beta/Release Preview builds per your channel selection.

    Thank you for circling back with the exact commands — self-resolved posts like this one are genuinely useful for the next person hitting the same SettingsHandlers_Flights.dll crash.

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