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Hello,
The AI answer gave the instruction in the wrong order.
First, go to Settings > Accounts > Sign in options, scroll down to mid page, under "Additional Settings",Make sure "For improved security, only allow Windows Hello Sign-in for Microsoft accounts on this device (Recommended). " is turned OFF.
Then, you might want to close this page, reopen this page to find the pin removal option.
If for any reason you still cannot get this removed, Can you go to your Windows Settings > Accounts > Access Work or School (note, it is the briefcase icon, not the little person icon). Then see if the organization email address is still listed? If so, click on it and then disconnect it. Restart the computer and try again.