Can't add phone number to microsoft account

Wallace Braud 20 Reputation points
2026-06-11T17:47:21.9933333+00:00

Can't add phone number to my Microsoft account. Windows 11. Your help would be greatly appreciated. THANK YOU.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
0 comments No comments

Answer accepted by question author
EmilyS726 257.6K Reputation points Independent Advisor
2026-06-11T18:20:58.21+00:00

For personal Microsoft accounts, Microsoft now says you can no longer add a phone number as a new security method. Their current support article states: “For increased security, you can no longer add a phone number” when adding a new way to verify sign-in.

https://support.microsoft.com/en-us/account-billing/microsoft-account-security-info-verification-codes-bf2505ca-cae5-c5b4-77d1-69d3343a5452

See the first and last items in the gray shaded box.

Was this answer helpful?

2 people found this answer helpful.
0 comments No comments

1 additional answer

Sort by: Most helpful
  1. Wallace Braud 20 Reputation points
    2026-06-11T18:26:51.29+00:00

    Thank you!

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.