Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
If Microsoft 365 is already installed but is showing as active under the trial account, you can update your current license using the steps below.
Please open any Office app (like Word or Excel), go to File > Account, and click "Update License" to refresh your subscription status.
If issue still persists:
Before installing, it’s a good idea to uninstall all existing versions of Office to avoid conflicts.
Here’s how (Windows):
- Open the Control Panel > Programs > Programs and Features.
- Look for any version of Microsoft Office or Office apps, right-click, then choose Uninstall. Please uninstall all Office apps.
- Once that’s done, restart your computer just to be safe.
Then, to reinstall Microsoft Office:
- Go to https://account.microsoft.com/services again.
- Sign in using the same Microsoft account linked to your license.
- Find your Microsoft 365 Subscription and click the "Install".
- That will download the installer for the Office apps, just run it and follow the steps.
If anything’s unclear or the "Install" option still doesn’t show, feel free to let me know. I’ll be happy to walk you through it!
If all is resolved, feel free to mark the answer for this thread. Otherwise, please let me know if there is anything else I can help you with.