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recover my az900 certification from my previous company email id to my personal email id

Sidharth R 0 Reputation points
2026-02-10T09:51:21.77+00:00

I wanted to recover my certification from my previous company email id to my personal email id as my previous email id is inactive as I switched my comapany

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Answer recommended by moderator

Julian Sharp 30,531 Reputation points
2026-06-18T11:16:38.1266667+00:00

It is not possible to transfer certifications between Learn profiles or to recover certifications from a Learn profile that you no longer have access to.

Learn profiles are self-managed. You must have access to the email account associated with the Learn profile. You are strongly encouraged to link a personal email account to your Learn profile to prevent your inability to access your certifications after you leave your employer.

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  1. AI answer

    2026-02-10T09:51:28.2566667+00:00

    To recover your AZ-900 certification from your previous company email to your personal email, you will need to contact Microsoft Credentials Support. They can assist you with transferring your certification to your new email address. Here are the steps you can follow:

    1. Go to the Microsoft Credentials Support portal: https://aka.ms/credentialssupport.
    2. Sign in using the Microsoft account associated with your certification.
    3. Fill out the support request form, providing the necessary details about your situation.
    4. Submit the request and wait for a response, which may take up to 72 business hours.

    Please ensure that you have any relevant information handy, such as your previous email address and any proof of your certification, to facilitate the process.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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