Unable to add phone number to Microsoft account Info

Suresh G 20 Reputation points
2026-06-20T18:28:57.8666667+00:00

Unable to add phone number to Microsoft "account Info" listed under "Your Info"

when clicked on Edit Info, if lists "add email" option only but no option to add phone number?

Windows for home | Windows 11 | Accounts, profiles, and login
0 comments No comments

Answer accepted by question author
EmilyS726 256.2K Reputation points Independent Advisor
2026-06-20T19:11:22.0033333+00:00

For personal Microsoft accounts, Microsoft now says you can no longer add a phone number as a new security method. Their current support article states: “For increased security, you can no longer add a phone number” when adding a new way to verify sign-in. https://support.microsoft.com/en-us/account-billing/microsoft-account-security-info-verification-codes-bf2505ca-cae5-c5b4-77d1-69d3343a5452

Refer to the first and last items in the gray text box.

Was this answer helpful?

1 person found this answer helpful.
0 comments No comments

0 additional answers

Sort by: Most helpful

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.