Need an actual human to help me validate ID

Kyle Patrick Mitchell 0 Reputation points
2026-07-01T23:47:20.2266667+00:00

ID Validation continuously failing due to a middle name on my ID. I have updated my accounts and all names in my accounts / IDs to have my middle name where possible, and where not possible I have appended it to my first name.

This is absurd that there's no spot check for this.

Please help - no customer support or technical support is egregious as well.

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Answer recommended by moderator
Kyle Patrick Mitchell 0 Reputation points
2026-07-02T00:24:42.69+00:00

To whoever reads this in the future - the fix is to not use your middle name field in your billing account (in the update sold-to area), but rather change your first name to include your middle name with a space between them.

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