how do change my cellphone number on my account

Paul L. Gallant 40 Reputation points
2026-07-03T17:59:54.6466667+00:00

I removed my old number and then went to add new way of signing in and there is no option to enter my new phone number. Help

Windows for home | Windows 11 | Accounts, profiles, and login

Answer accepted by question author
EmilyS726 258.2K Reputation points Independent Advisor
2026-07-03T18:31:47.65+00:00

Hello

Unfortuntately you cannot do so anymore.

For personal Microsoft accounts, Microsoft now says you can no longer add a phone number as a new security method. Their current support article states: “For increased security, you can no longer add a phone number” when adding a new way to verify sign-in.

https://support.microsoft.com/account-billing/microsoft-account-security-info-verification-codes-bf2505ca-cae5-c5b4-77d1-69d3343a5452

See the first and last items in the gray text box. You will need to use the other methods provided.

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