My main microsoft account has been hacked and breached and I also have proof

Question

My main microsoft account has been hacked and breached and I also have proof

Khorey Sanders 0

Recently, someone from Spain was able to log into my Microsoft account and delete my phone number off of my account associated with it and change the password. I want to see if any Microsoft agents are able to do reverse the situation or do something about it, but it just keeps taking me to view articles which is not very helpful.

0 comments

Answer recommended by moderator

0 additional answers

Your answer

Answer 1

Hi, good day!

Even if you contact Microsoft Support, they cannot recover your account on your behalf. They can only direct you to the official account recovery form, as it is the only method available for regaining access.

Since this is a public community forum, no one here has access to your personal Microsoft account or can assist with the account recovery process directly.

I know how stressful this can be. If the hackers have already altered your email address or recovery information, regaining access becomes significantly more challenging.

Your best option is to follow the interactive Sign-in Helper tool found in the official guide linked below. It will guide you through the available recovery steps and outline how to reach Microsoft's support team if options remain. Please keep in mind that if these official channels fail, the account might unfortunately be permanently lost.

https://support.microsoft.com/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

khorey sanders 0 Reputation points

2026-07-04T03:31:15.09+00:00

Regarding the incident, This is me speaking to you on my main account. I was able to access my main account by using the passkey feature I setup a long time ago on my phone. Overall, those articles were very helpful and told me what to do.