On Dynamics what is the difference between a static and dynamic list

Dear @Chris Redstone,

I hope you’re having a good day.

In Dynamics 365, the difference between a static list and a dynamic list comes down to how the members of the list are maintained.

• A static list is a fixed group of records that you manage manually. Once a contact, lead, or account is added to the list, it remains there until someone explicitly removes it. This is useful when you want complete control over the membership, such as for event attendees or a hand-picked group of customers.
• A dynamic list, on the other hand, is based on criteria that you define. Dynamics automatically adds or removes records as they begin or stop meeting those criteria. For example, you could create a dynamic list containing all active customers in a particular region, and the membership would update automatically as customer data changes.

A simple way to think about it is:

• Static List = You manage the members.
• Dynamic List = Dynamics manages the members based on rules.

As a general recommendation, use a static list when you need a fixed audience, and a dynamic list when you want the list to stay synchronized with changing business data.

For additional details, you may find these Microsoft resources helpful: Create a marketing list using in-app marketing

I hope this information helps point you in the right direction. Please feel free to reply below if you have any update or further concern. 

Looking forward to hearing back from you with any updates or additional details. 

Warm regards, 

If the answer is helpful, please select "Yes" and kindly upvote it. If you have extra questions about this answer, please click "Comment".    

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.