******@outlook.com spam emails and attaching to actual emails

Question

******@outlook.com spam emails and attaching to actual emails

Krystn Smerecki 20

For over several weeks now I have been getting these ******@outlook.com emails. They are saying "Delivery has failed to these recipients or groups: ******@gmail.com (******@gmail.com)." I have never forwarded or tried to send any emails to ******@gmail.com. Not only am I getting these but they are attaching themselves to actual emails that are currently in my inbox. When I delete these ******@outlook.com emails, my original emails in my inbox also delete. I have tried blocking these, reporting them as junk, reporting them as phishing scams, and just deleting them. Nothing is working and I get over 26 of these type of emails a day. They are also removing my current emails from inbox. What is happening. I need this to stop. I am losing important emails.

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Answer 1

Brian Tillman 27,015 Independent Advisor

Hi. I'm Brian and I'll try to help.

The symptoms you describe could be due to a compromised account where the hacker added forwarding or a forwarding rule to your mailbox. Have you checked for that? Select Settings>Mail>Rules and look for any rules you did not add. Also check https://outlook.live.com/mail/options/mail/forwarding for a forwarding address you did not add. You will likely have to log in a second time for that. Also, check https://account.live.com/activity for any successful logins you do not recognize.

Krystn Smerecki 20 Reputation points

2026-07-18T19:13:44.25+00:00

Thank you Brian. You have been the most helpful ever. No one on Microsoft Agent chat has been able to help me. No one responses to me or answers me at all. Even reaching out through the help in Outlook, no one ever responses back to me. Thank you so much. I did the first thing you suggested and there was a rule set up for forwarding, that I never set up. I deleted that rule. The other two things you suggested, I was good. There wasn't anything there. I am praying the first thing you suggested and I did will help the problem. Thank you so much. God bless you.