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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 77%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Updated bios, i came back to unactivated windows. I am not sure where my windows activation key is. I bout this pc prebuilt with installed windows and previously worked fine ( win 11). I opened windows script host and it shows all the activation info.
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Can you post a screenshot of slmgr /dlv in your reply.
Did you buy the licence separate or as part of the device purchase.
Has it always had Windows 11 installed.
I bought the pc with the windows installed, yes i started with windows 11. I updated my bios.
The last 5 characters shown for the product key are from a generic Windows 10 Pro retail licence this cannot be used to activate windows.
When you bought the PC did you buy a licence for Windows 10/11 Pro from the seller as part of the package. It should be listed on the invoice. You may need to contact the seller to ask about the licence. Depending on how the seller activated windows the bios update can prompt the activation server to check the licence. If it is not valid it will be rejected.
Try the activation troubleshooter in Settings and select I changed hardware (even though you haven't) does it show a previous device with a licence to transfer. If not you will need to buy a new licence.
You can check buying a new licence from Settings > System > Activation and select Go to Store to buy one from Microsoft.
thanks, ill probs need to buy a new liscense. Any tips from where?
From Microsoft via the window Store. As I posted previously there is a go to Store link under Activation when the device requires a licence.
A PC manufacturers BIOS update may change the hardware ID of the processor or motherboard, that causes the activation servers to think you have changed your PC.
Open the Settings App.
Go to System - Activation.
Click the Troubleshoot button and choose 'I changed my hardware', do you see the previously activated device in the list to select it to reactivate Windows.
Thank you for that information.
Your screenshot of that command just shows a generic Windows product key.
Download the free ShowKeyPlus app from the Microsoft Store.
Please provide a screenshot of that app window and please hide your product key in the screenshot.
I bought the pc with the windows installed, yes i started with windows 11. I updated my bios.
