How to fix Phone Link Messages and Status

Currently I'm facing an issue with Phone Link where it says my Phone is offline, but I still see notifications from the phone appear on the Phone Link app. When I refresh it does nothing, sometimes when I open Phone Link it says that I need to reset but I checked both Settings and Control Panel and Phone Link isn't there so how do I reset it like it tells me to do, and it's telling me to do these on the PC, not the device linking with the PC. Also another issue is that Messages aren't "read" so they just stay as a notification on Phone Link even if you read the message on your phone.