Missing check boxes

Question

Missing check boxes

John Colley 20

THIS WAS OFFERED BY A PREVIOUS COMMENT.

here's a solution that worked for me - in case others are having similar issues: I went to settings (top left of the ribbon), in Message List there's a section for Layout and there are three options: pick the "checkboxes" option and you'll get them back

seriously MS, how hard is it to leave things alone so people don't have to jump through these stupid hoops when you update things?

This worked perfectly for me and is simple

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Pix Smith 0 Reputation points

2026-10-25T14:40:39.73+00:00

I am completely convinced that there is no one working in the UI and UX departments at Microsoft that actually uses their programs on a daily basis. It's the only explanation for how they make changes.
Stefan Blom 356.2K Reputation points MVP Volunteer Moderator

2026-10-25T14:47:00.81+00:00

@Pix Smith

To send feedback where Microsoft developers see it, post in the portal at https://feedbackportal.microsoft.com/feedback/ .

Answer accepted by question author

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Pix Smith 0 Reputation points

2026-10-25T14:40:39.73+00:00

I am completely convinced that there is no one working in the UI and UX departments at Microsoft that actually uses their programs on a daily basis. It's the only explanation for how they make changes.
Stefan Blom 356.2K Reputation points MVP Volunteer Moderator

2026-10-25T14:47:00.81+00:00

@Pix Smith

To send feedback where Microsoft developers see it, post in the portal at https://feedbackportal.microsoft.com/feedback/ .

Answer 1

Stefan Blom 356.2K MVP Volunteer Moderator

I take it you are referring to the option shown in the screen shot below?

User's image

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Answer 2

Chloe-V 14,715 Microsoft External Staff Moderator

Hi @John Colley

I’m glad to hear that selecting Checkboxes under Settings > Message List > Layout restored the missing checkboxes for you.

Thank you for confirming that this solution worked and for sharing the steps so clearly. Your feedback may help other users who encounter the same issue after an Outlook update.

John Colley 20 Reputation points

2026-10-23T14:00:25.13+00:00

Clear and precise simple solution, that really shouldn't have been needed if Microsoft handled their updates by doing a simple check on an unlinked unit to see what happened before releasing it to the web. Ah well.
Stefan Blom 356.2K Reputation points MVP Volunteer Moderator

2026-10-23T14:14:22.39+00:00

While you can get some idea of updates provided for the new Outlook in the roadmap for Office/Microsoft 365, I agree that documentation could be clearer.

The roadmap is available at https://www.microsoft.com/en-us/microsoft-365/roadmap . You will have to scroll down to see products and services and to find the search function. Or you can click the Jump to roadmap icon.