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I've just registered an Azure account, but I'm unable to use it, under settings there are no directories, only "no directorires found" error. It seems that the default tenant has not been created for the personal account I've created azure account with. Due this issue I'm unable to use any services on the site, not even the support, because I' have access to literally nothing. Can't even delete the account. I have the following notification:
Experiencing authentication issues The portal is having issues getting an authentication token. The experience rendered may be degraded. Additional information from the call to get a token: Extension: Microsoft_Azure_Support Resource: self Details: The logged in user is not authorized to fetch tokens for extension 'Microsoft_Azure_Support' because the user account is not a member of tenant 'f8cdef31-a31e-4b4a-93e4-5f571e91255a'. Error details: invalid_grant: 50020 - [2024-09-27 07:21:45Z]: AADSTS50020: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'c44b4083-3bb0-49c1-b47d-974e53cbdf3c'(Azure Portal) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: 7d001af6-9c6c-4e7d-a450-97a54309cc00 Correlation ID: 5d4067f0-d65e-49ac-9cef-2035bbfcca60 Timestamp: 2024-09-27 07:21:45Z - Correlation ID: 5d4067f0-d65e-49ac-9cef-2035bbfcca60 - Trace ID: 7d001af6-9c6c-4e7d-a450-97a54309cc00
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Answer accepted by question author
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I think this may be as a result of you signing in with a personal account. Open and incognito tab, try to sign in and follow the steps here:
You can mark it 'Accept Answer' and 'Upvote' if this helped you
Regards,
Abiola
The first solution, to register a new azure account with the same personal account solved the issue, now I have a default directory.
But now that I've re-registered I've lost the right to the free trial, which is a nuisance... That was the purpose, to try out the services, which is now impossible with this account.
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Hi @ Tamás Déri
I Understand that You have created a new tenant where you will not get free trial subscription for the new tenant.so as you stated the free trial subscription has been taken on the existing old tenant but whenever you are trying to login to the old tenant or old directory you are getting an error which is stated above.
I recommend accessing the Azure portal directly using the following link: portal.azure.com/tenantid by entering your tenant ID. This should allow you to log into your existing tenant where your free trial subscription is active. Please give this approach a try and let me know if you can access your old tenant.
If you have any further questions or need additional assistance, please let us know. We're here to help!
Best regards,
Harshitha Eligeti.
Thanks @Anonymous
It turned out that my personal profile was invited to 2 different tenants as a guest before, and when I registered to azure with that profile I could only see those 2 tenants that I didn't have control over, I didn't have business connection to them anymore. When I've realized I'm still member of those tenants I manually removed my user from those tenants, hoping that this way a Default Tenant / DIrectory will be created for my user, but that didn't happen, I had to re-register to Azure to have the Default Directory generated, but this time I didn't have acess to the free trial. Because I left those two tenants where I was only a guest I can no longer access the azure portal through those tenants.