How to reach support regarding a payment

Kevin Kallin 20 Reputation points
2025-01-24T10:38:26.5766667+00:00

I have a problem with a billing and could only ask for a refund for one of them.
I want to speak or send an email to the support but doesn't have any clue how, because this can't be solved with their automatic process for refunding.

Anyone know how to actually how to reach out to a person working with azure on the support side?

Azure SQL Database
Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

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Answer accepted by question author
Andreas Baumgarten 132.8K Reputation points MVP Volunteer Moderator
2025-01-24T11:12:39.9233333+00:00

Hi @Kevin Kallin ,

the best option is to open a support request with Azure Support:

Create an Azure support request

Azure Billing and Subscription support is offered by Microsoft by no cost and it's for free.

Source: Azure Support plans

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten

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  1. Sai Raghunadh M 4,575 Reputation points Microsoft External Staff Moderator
    2025-01-24T11:20:56.9333333+00:00

    Hi @Anonymous

    Thanks for the Question and using Microsoft Q&A

    To contact support, please use the links provided below

    Customer service phone numbers - Microsoft Support

    Microsoft Azure Support Ticket | Microsoft Azure

    Please don't forget to "Accept answer" and close this thread.

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