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After installing my MS LTSC Professional Plus 2024, when i try to activate over the internet it reports that product key has already been used, but this is my first installation

Monica Sule-Ajibo 0 Reputation points
2025-02-08T18:09:54.3066667+00:00

After installing my MS LTSC Professional Plus 2024, when i try to activate over the internet it reports that product key has already been used, but this is my first installation

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

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  1. Vincent Choy 10,745 Reputation points Volunteer Moderator
    2025-02-10T04:14:04.7366667+00:00

    Were you given this license as an employee of a business, or did you acquire this license from a highly discounted online vendor?

    1 person found this answer helpful.
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  2. Monica Sule-Ajibo 0 Reputation points
    2025-02-12T04:24:33.5766667+00:00

    I didn't get the MS office for a discounted price. And I wasn't given as an employee either

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  3. Vincent Choy 10,745 Reputation points Volunteer Moderator
    2025-02-10T04:12:31.2966667+00:00

    Are you given this license as a corporate employee, or did you buy this license off a discounted online vendor on the internet as a individual user. If its the latter you might be sold a bootleg license.

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  4. Emi Zhang-MSFT 30,171 Reputation points Microsoft External Staff
    2025-02-10T03:10:08.3733333+00:00

    Hi,

    Are you using MAK key to activate the Office?

    The volume licensed versions of Office, such as Office LTSC 2024, are installed with a Generic Volume License Key (GVLK). This key enables Office to automatically discover and activate against your Key Management Service (KMS) host computer or Active Directory infrastructure.

    Ensure that you are using a valid Multiple Activation Key (MAK) or Key Management Service (KMS) key. If you are using a MAK key, verify its validity. Check if there are any other Office products installed on your machine that might not have been removed completely. This can sometimes cause conflicts during activation.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    If the response is helpful, please click "Accept Answer" and upvote it.

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