How to fix

Advidical 20 Reputation points
2025-06-28T13:35:12.9833333+00:00

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User's image

So I activated a free trial plan over a week ago: I was experimenting with it via creating and deleting an external directory, when I see this regarding my azure subscription. I don't know how, but I somehow managed to remove myself as the owner of my subscription, and now I can't access resource groups or manage my subscription at all. Is there any way to fix this or contact tech support about this? I need this fixed to even use azure for creating any resource.

Azure Role-based access control
Azure Role-based access control

An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.

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Answer accepted by question author
Jerald Felix 18,760 Reputation points Volunteer Moderator
2025-06-28T16:25:33.7066667+00:00

Hi Advidical,

The good news is that an Azure subscription is almost never “lost” – you just need an account with any of the following to put yourself back as Owner:

  • Global Administrator in the same Microsoft Entra tenant
  • Service / Account Administrator for the subscription (classic admin)
  • User Access Administrator at the tenant root scope

Below are the recovery paths that work for Free Trial subscriptions.

1.Check that the subscription didn’t just move to another directory

Because you created an external directory, the subscription may now live under that tenant. In the Azure portal click your profile picture ➜ Switch directory and cycle through every tenant: if the subscription re-appears you can simply stay in that directory and continue. If it’s still missing, continue to step 2.

2.If you’re still Global Admin of the tenant → “Elevate” your access

Sign in to the Azure portal as a Global Administrator.

Go to Microsoft Entra ID ▶ Properties.

Turn Access management for Azure resources to Yes and Save. This automatically gives you the User Access Administrator role at the root scope (/).

  1. Sign out/in, open Subscriptions ▶ Access control (IAM), add yourself back as Owner, then toggle the switch back to No for least-privilege.

The full procedure is documented in Elevate access to manage all Azure subscriptions and management groups. https://learn.microsoft.com/en-us/azure/role-based-access-control/elevate-access-global-admin?tabs=azure-portal%2Centra-audit-logs

Hope that gets you unblocked – let me know how it goes!

Best Regards,

Jerald Felix

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