Verification when redeeming reward points says "failure, having trouble?"

Anonymous
2024-07-28T16:41:24+00:00

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anytime i try to redeem something, you have to verify yourself. i get that. but when i click the button, the circle spins a couple times, then pops up with the notification above. what do i do to get around this?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Van S 24,360 Reputation points Independent Advisor
2024-07-28T17:27:29+00:00

Hi, I am Van. I'll be glad to assist you today.

Please try using another browser to see if you encounter the same issue. Also, if you have a VPN running on your device or any ad-block extensions enabled on your browser, kindly disable them before redeeming the rewards.

If the issue persists, I recommend submitting a report using the link below so that the rewards team will be able to look at your account and address the issue.

https://rewards.bing.com/support

Please let me know if you need any further assistance. I will be glad to help.

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  1. Anonymous
    2024-10-10T19:14:05+00:00

    i have the same problem can you help me please?

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