Microsoft rewards not working on any of my devices in the UAE

Question

Microsoft rewards not working on any of my devices in the UAE

Anonymous

I tried redeeming some gift cards and other things but none of them work, they give the same error message which is "You will be redirected to rewards.microsoft.com in 5 seconds 67534c4c1f1649b3bd54f7a115a7485a" and I'm using Bing, and it says that this page doesn't work or something. Can someone please tell me if it's not available in the UAE anymore or is it just a bug?

Edit: I just tried it on my other phone and the gift card that I was trying to redeem wasn't there

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

0 additional answers

Answer 1

Good day nemoistired, thanks for your question. I am glad to be able to provide assistance to you today. You can refer to the below information and be guided accordingly.

> Other things to check

Logout and login again to your account and then check it again
Ensure that you disable VPN or Proxy or you are not using it
Try a different browser or clean up the current browser in use and then check it again

I would suggest to monitor it for a bit more of time as there might be an issue on the system or server that is interfering with this one. There is also a possibility that particular reward or rewards is not available at the time being which means that the code for it has became out of stock and therefore there is no exact timeframe on when it will be replenished but the rewards team will be doing it’s best for it to be back the soonest.

If it will still be same later today or tomorrow then you can also consider to head over to the link below to check it directly with the MS Rewards Support as they have information and access to provide on what transpired on the issue that you have encountered and my apologies on this as well.

https://go.microsoft.com/fwlink/p/?LinkID=823675

Regards,

Paul R.