I can't redeem my 400 Robux gift card

Anonymous
2025-05-29T21:47:48+00:00

I have 8K points Every time I try, it says, "This order cannot be completed." I tried to wait 3 days, not only 24 hours, but still the same issue. Please fix it :/ or even help. Its been weeks

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Kayece Jan Mae Amizola 16,680 Reputation points Independent Advisor
2025-05-30T03:32:30+00:00

I see. You are welcome.

If you need more assistance, please let me know.

Stay Safe!

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Answer accepted by question author
Kayece Jan Mae Amizola 16,680 Reputation points Independent Advisor
2025-05-29T22:25:22+00:00

Hi,

Kayece here. I will be happy to assist you today.

I understand that you are unable to redeem the Robux reward gift card. Please follow the guidelines and steps provided below.

*Please do check the balance of your points, and it is enough to redeem your reward.

*Check if you have reached the maximum number of redemptions for that reward.

*Make sure that the reward is still available.

*Make sure that your Microsoft account is eligible for the reward you are trying to claim.

*Check if there are any restrictions or availability on redeeming rewards in your country or region.

*Check if there are any issues with your account.

*Clear your browser cache and cookies and try again.

*Try to redeem using other browsers.

*Try to redeem using your phone's Bing app or browser, and use your mobile data if possible.

If none work, please contact the Microsoft Rewards support regarding your issue. They will investigate your account and review it.

https://rewards.bing.com/support

I hope this helps. If you need more assistance, please let me know.

Stay Safe!

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3 additional answers

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  1. Anonymous
    2025-06-28T06:30:11+00:00

    Eu não falo português, mas uso tradução para falar. Além disso, o seu problema é o mesmo que o meu

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  2. Anonymous
    2025-06-27T05:02:31+00:00

    I have 8K points Every time I try, it says, "This order cannot be completed." I tried to wait 3 days, not only 24 hours, but still the same issue. Please fix it :/ or even help. Its been weeks

    Não tou conseguindo resgatar o código, pois não chegou nada no meu e-mail

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  3. Anonymous
    2025-05-30T03:19:11+00:00

    Hey Kayece, my name is Daniel, thank you for answering.

    I tried some of them, like clearing the browser cache and cookies, and I tried to redeem using another browser (Opera).

    And yes, the Robux gift card is available in my country.

    I will try the other ideas.

    Thanks for helping me it helps a lot :3

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