My account somehow got suspended for no reason

Anonymous
2024-08-12T12:17:42+00:00

So I was wake up this morning and I wanna redeem my 400 robux reward after I collect it hardly then when I wanna redeem it somehow my account suspended like what... I never violates any rules,

I feel so sad and I got headache from that and I tried to contact support many times but no answer...

Can someone please tell me how to unsuspend my Microsoft account, please...

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Van S 24,455 Reputation points Independent Advisor
2024-08-12T13:59:07+00:00

As you have already reported the issue to reward support, I recommend waiting patiently because it may take some time for them to reply due to the volume of requests being submitted daily.

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Van S 24,455 Reputation points Independent Advisor
2024-08-12T13:52:37+00:00

Hi, I am Van. I'll be glad to assist you today.

I understand that you are experiencing issues with your rewards account. Unfortunately, as community forum members, we cannot verify your account.

There are a few potential reasons for account suspension:

  1. Your account has been flagged for violating the Rewards terms of service, which could be due to: a. Using third-party applications to access different reward markets b. Using multiple accounts on the same device c. Using tools or searching random words or letters to earn points faster
  2. It's also possible that a glitch in the rewards program led to your account being mistakenly flagged for violating the terms of service.

If you believe your account does not violate the terms of service, I suggest submitting a report using the link below so that the rewards team can review your account and address the issue.

https://rewards.bing.com/support

Please feel free to reach out if you require any further assistance. I'm here to help.

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  1. Anonymous
    2024-08-14T18:58:43+00:00

    Dont feel bad, I just had my account flagged as a security risk (never happened before in the 14 years I have had it) and all I got was a vague answer that it was something to do with a purchase I made for 3 Final Fantasy games on 07/27/24 and then something about a refund from last year for content I bought for my Xbox to find out it was for PC only. Now I am not allowed to purchase any content of any kind or even buy gift cards for Xbox etc. Damn for wanting people to spend money with them, MS sure goes out of their way to make their competitors look better and better.

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  2. Anonymous
    2024-08-12T14:09:20+00:00

    Alright.. thanks you for information!

    I will wait

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  3. Anonymous
    2024-08-12T13:56:39+00:00

    There's still no response from the support idk why

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