Frequent DPC Watchdog Violations Occuring

Anonymous
2020-12-04T05:39:30+00:00

Laptop HP Notebook - 15g-dx0001au

CPU: Amd Ryzen 5 2500u

RAM: 8 GB 

GPU: AMD Radeon Vega 8

HDD: WD 1 TB 5400 rpm SATA

SSD: 120gb Kingston

Windows 10 pro

Link to minidump: minidump

Windows for home | Windows 10 | Performance and system failures

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  1. SD - IA 179.4K Reputation points Independent Advisor
    2020-12-05T13:24:04+00:00

    Thaanks. These dumps blame Hyper-V VMSwitch drivers. Do you use the same?

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  2. Anonymous
    2020-12-05T03:28:26+00:00

    Yes sir you were right it did showed updates successful but it was not reflected in the bios. Later, I manually updated it using flash drive and it is now reflected as f31 as bios version. There were few DPC Watchdog violations still occurring.

    Here are the mindumps: minidump

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  3. SD - IA 179.4K Reputation points Independent Advisor
    2020-12-04T15:37:52+00:00

    Thanks, Rahul - the latest dumps still says BIOS is on 1.16. AMD GPIO error looks to be resolved.

    As of now, what does System Information say about BIOS version?

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  4. Anonymous
    2020-12-04T11:30:24+00:00

    Thank you for helping me however the issue still exist. I updated the AMD GPIO controller driver, bios, chipset and wireless drivers as you mentioned.

    Here are the dumps during and after performing the updates : Minidumps

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  5. SD - IA 179.4K Reputation points Independent Advisor
    2020-12-04T05:50:03+00:00

    Hi Rahul,

    I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

    Seems like multiple drivers are involved.

    First,

    ffff9887`a7307178  fffff807`665e7000Unable to load image \SystemRoot\System32\drivers\amdgpio2.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for amdgpio2.sys
     amdgpio2+0x7000
    

    This is AMD GPIO controller driver.

    netio.sys was also named which may indicate a problem with the Network driver.

    Update BIOS, Chipset drivers, and Wifi/Ethernet drivers from here which should hopefully resolve the issue.

    https://support.hp.com/in-en/drivers/selfservic...

    Standard 3rd party link disclaimer:

    There may be links to non-Microsoft websites that would provide accurate and safe information. Watch out for ads on the websites which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

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