Unable to access Settings, Taskbar and Start Menu

Anonymous
2024-08-29T09:54:12+00:00

I was working and suddenly the pc crashed and gave a BSOD, and began restarting, while restarting it ran an auto-update, and after the update was complete, the PC started up. Now when I click on the start menu it shows the animation that the button is clicked, but it does not open the menu. While clicking on other apps works on the taskbar, the default ones, such as the notification tray, or date and time do not open.

When an app is open and if I try to hover on the app icon on the taskbar, the taskbar disappears and the whole background flashes, (turns black for a second), I tried to access settings but it just gave me an error, "The file does not have an associated app". I can't access settings to revert the update.

All the touchpad gestures are unavailable too.

Windows for home | Windows 11 | Windows update

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John DeV 169.7K Reputation points Independent Advisor
2024-08-29T10:25:19+00:00

Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Please try to return to the login screen

While holding the Left Shift key, click the Power icon at the bottom right > Restart

This will bring you to Windows Recovery Environment

Select Troubleshoot > Advanced Options > Uninstall Updates

Uninstall latest quality update

If this doesn't work, Select Troubleshoot > Advanced Options > System Restore

Select the restore point at an earlier date where everything is still working.

Click Next then Finish

Kindly let me know if this helps or if you have further concerns by clicking the "Reply" button below to continue the conversation.

Kind regards,

John DeV

Independent Advisor

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  1. John DeV 169.7K Reputation points Independent Advisor
    2024-08-29T11:15:05+00:00

    Great, I am happy that worked. You can try pausing updates for 1-2 weeks until new updates are released on next month's patch Tuesday. Hope this doesn't cause any problems with your device.

    https://support.microsoft.com/en-us/windows/manage-updates-in-windows-643e9ea7-3cf6-7da6-a25c-95d4f7f099fe

    If you do not have any concerns, feel free to mark only the response that helped you as most helpful and have a moment to rate my support I would appreciate it. This will help other people who are facing the same problem.

    You are most welcome. Stay safe and have a great day!

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  2. Anonymous
    2024-08-29T11:14:17+00:00

    it works after uninstalling the updates!!

    Thank you so much, really appreciate ur help..

    PS: for future, so that system does not auto update, can u tell me how to disable auto update?

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