Q and W keys isn't working normally.

Anonymous
2024-09-21T22:19:12+00:00

Hello there, I am using a Lenovo Idea-pad Slim 3|. I have been dealing with a problem that started last week for me and I have heard of a problem that others I've seen deal with, which is the Q and W key. The problem I'm dealing with is when I press those keys ( Q and W ) they seem to conflict with each other and so the second one I press doesn’t work. For example, if I were to press and hold Q then press W, the W key doesn’t work. The same thing happens if you press and hold W then press Q (just to let you know, yes I am a gamer. Playing Blox-Fruits, and I am a bounty hunter, and because of being a bounty hunter I have to chase others to kill in game, mind you by pressing Q in game you dash and then the normal WASD control, when I do have to chase them down I spam Q while holding W. But the thing is I took a 1 month break for playing). The W key isn’t the only one not working with Q, the keys are E, R, U, i, O, P , G, H and W. I have already looked at a keyboard test and those were the only keys not working with Q. I have already tried running a keyboard troubleshooter with the same results, I’ve already disabled sticky keys but same results, tried updating my drive of my keyboard in device manager but I already had the best one for me and so the same results, cleaned my keyboard and sadly same results.

I hope if anyone knows this problem and how to fix it will or can reply to this message. ( I will be checking every day )

Windows for home | Windows 11 | Gaming

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EmilyS726 264.6K Reputation points Independent Advisor
2024-09-21T23:34:16+00:00

Hello, this is Emily.

This is usually a hardware issue with the keyboard. Underneath the keyboard, there is a circuit board with numerous signal tracks. Cracks in the tracks, dust or debris buildup, or corrosion can disrupt the signal flow.

To diagnose a keyboard problem, it's essential to test with the onscreen keyboard or a different keyboard via USB or Bluetooth. If the alternative keyboard works, it's certain that the issue is hardware-related.

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  1. Anonymous
    2024-09-23T01:25:48+00:00

    Yup, thank you very much (it worked).

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