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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Issue:
windows 10 updates now displaying an error when updating.
After checking for updates, the following update begins.
'2024-09 Cumulative Update for Windows 10 Version 22H2 for x64-based Systems (KB5043064)
Status: Installing - 0%'
This continues for 20 minutes until indicator shows '100%'
Thereafter the following error is displayed:
'There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80073701)'
Upon investigation, action described at the following URL has been taken:
Running this tool and restarting PC has no effect. Error persists
Specification:
Edition: Windows 10 Pro
Version: 22H2
Installed on: 21/01/2024
OS build: 19045.4842
Experience: Windows Feature Experience Pack 1000.19060.1000.0
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
A repair installation using the Media Creation Tool should fix the error.
https://go.microsoft.com/fwlink/?LinkId=2265055
This starts the repair installation.
This worked for me too after I tried every other recommended solution I found.
Many thanks as this has made things a whole lot easier now that Windows is working as it should!
Glad to have helped.
Regards,
A repair installation using the Media Creation Tool should fix the error.
- Download Windows 10 Media Creation Tool (MCT) from this link:
https://go.microsoft.com/fwlink/?LinkId=2265055
- Run MCT and accept the license agreement.
- Click "Upgrade this PC now"
This starts the repair installation.
This worked for me too after I tried every other recommended solution I found.
Many thanks as this has made things a whole lot easier now that Windows is working as it should!
This worked.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
Please let me know if you have tried the methods below.
**Run the Windows Update Troubleshooter
Press Start then click Settings (Gear icon)
Select Update and Security > Troubleshoot
Select Additional troubleshooters
Under Get Up and Running, select Windows Update
Run the troubleshooter
**Make sure Windows Update and Background Intelligent Transfer services are available and running.
Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
Double-click Background Intelligent Transfer Service.
If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart
Double-click Windows Update.
If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart
**Reset Windows Update Components
https://www.tenforums.com/tutorials/24742-reset...
**Here's a direct download link of KB5043064 from Microsoft Update Catalog. Download and install the update manually.
https://catalog.s.download.windowsupdate.com/c/...
If the issue persists, please try performing an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.
Few things to check on the PC
**Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting
**Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade
Download the media creation tool (Click Download tool now) and save it to your computer.
https://www.microsoft.com/en-us/software-downlo...
Open the tool and select Upgrade this PC now.
Make sure to select Keep personal files and apps.
It might take some time to install Windows 10. Your computer will restart a few times, make sure you don’t turn off your PC
Kindly let me know if this helps or if you have further concerns by clicking the "Reply" button below to continue the conversation.
Kind regards,
John DeV
Independent Advisor
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