All files indicate that the cause is nvlddmkm.sys, as you have already tried the possible solutions, the last solution would be to repair Windows or do a clean installation, but if the problem persists it may be a problem with the GPU itself.
Recurring BSOD issue with newer video games
I have an Acer Nitro 5 laptop, rocking an Nvidia GeForce RTX 4050 (Laptop), Intel i7 12650H, 16GB RAM, 1TB Samsung SSD running Windows 11.
Since I got my laptop (August 2023), I've had an issue with newer games, seemingly ones using DirectX11 or above, where it will BSOD with the error code VIDEO_DXGKRNL_FATAL_ERROR.
I checked control panel's reliability monitor and it says it was due to a bugcheck:
"The computer has rebooted from a bugcheck. The bugcheck was: 0x00000113 (0x0000000000000019, 0x0000000000000002, 0x00000000000010de, 0x00000000000028a1)."
From my understanding with a little research, this bugcheck means that my GPU was removed suddenly, DirectX got confused, and the CPU sent a bugcheck to see what was going on (correct me if I'm wrong).
I've tried many proposed fixes; updating my drivers, reinstalling my drivers (using DDU), sfc /scannow, memory test, removing and reinstalling my GPU from device manager, even tried stopping Plug and Play in the command prompt (I never use controllers, this was a last resort), and Acer updated my BIOS when I sent it in for an unrelated repair. Nothing has worked.
I've got a dump file, I set it to do a complete dump instead of just a minidump, in case anyone wants to spend some time combing through it to see what happened. I can't read it, not sure how to open the file, so if anyone else can and figures out a solution or at least what's going on, I would appreciate it.
https://drive.google.com/file/d/1INW08wTgC_DF0YFHRBnSi6nqnAfiwt7A/view?usp=sharing
Let me know if more information is needed from me, I'm happy to provide whatever's required.
I just want to play games with my friends ;-;
Windows for home | Windows 11 | Performance and system failures
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6 additional answers
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Jonathan Deives 82,815 Reputation points Independent Advisor2024-10-17T23:35:59+00:00 Do you have more minidump files ?
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Jonathan Deives 82,815 Reputation points Independent Advisor2024-10-17T22:40:44+00:00 The file only indicates that the cause is NVIDIA, if the problem persists even using other drivers, it may be a hardware problem with the GPU.
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Anonymous
2024-10-17T22:28:31+00:00 Hi Jonathan,
No, I'm not using Nvidia Broadcaster. I've already tried uninstalling using DDU, and reinstalling an older driver off the website, and the issue persists.
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Jonathan Deives 82,815 Reputation points Independent Advisor2024-10-17T21:57:34+00:00 My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today.
The minidump files indicates that the cause of the BSOD is "nvlddmkm.sys" which is an NVIDIA driver.
Are you using an app like NVIDIA Broadcaster? If so, please uninstall and test to see if the problem occurs.
Also uninstall the current graphics card driver using DDU tool, go to the nvidia website and search for the driver before the last one released, download and install it.
https://www.nvidia.com/Download/Find.aspx?lang=...
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