The way that it's shutting down is the equivalent of cutting the power to a desktop PC, which indicates there's a major fault in the battery or connection between the battery and PC. You may want to get it checked by a local technician.
My ASUS laptop just randomly shutting off after about 5-6 minutes.
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Anonymous
My ASUS laptop just randomly shutting off after about 5-6 minutes although there's still 86-100% left. But after i plugged my charger in, it fix the problem for some reason(if i plugged it out the problem happened again). I've tried several tutorials on youtube like changing power option, using powercfg, etc... .But it still didnt work anyways. In the event log, it always says that my laptop was shut down unexpected. Is there anyway to fix this?
Windows for home | Windows 11 | Sleep and Power on, off
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Lester Bernard Reyes 84,725 Reputation points Independent Advisor2024-10-31T00:14:12+00:00 Hi, thanks for the detailed information, as per checking and analyzing the event files you have, there are general errors on the event files, moreover, nothing to worry other advisors can take a look at it and will share some more information about the error and ways that can fix the issue.
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Lester Bernard Reyes 84,725 Reputation points Independent Advisor
2024-10-30T15:43:33+00:00 Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my timezone is UTC +8.
I understand the issue you have, there is nothing to worry I am here to help, the logs are displaying a general error which means there is an unexpected shutdown in the PC, in this case, can you please check the System logs on the PC so that we can further examine what is the root cause of the issue?
To do this kindly follow the steps from this link:
https://www.yourwindowsguide.com/2017/12/how-to...
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Then please upload it by following the steps from the link.
Let me know how it goes and I hope that helps.
Bernard