Microsoft safety scanner issue

Anonymous
2024-11-10T05:16:12+00:00

Hello,

I'm using Microsoft safety scanner for my laptop with win 10 pro

During the full scan which takes around 11 hours is shows "65 files infected" and when it finish scanning it says there are no viruses or malware detected, is that normal??

Please advise,
Thank you

Windows for home | Windows 10 | Security and privacy

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EmilyS726 264.6K Reputation points Independent Advisor
2024-11-11T00:20:08+00:00

You are welcome. I hope I answered your question. Otherwise, feel free to let me know if you need anything else from me.

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EmilyS726 264.6K Reputation points Independent Advisor
2024-11-10T06:14:09+00:00

Hello. This is Emily.

This behavior of the Microsoft Safety Scanner is actually completely normal.

All of the findings during the scan are potential/suspicious ones. Think of it as the scanner are marking those so that at the final phase, it can check them against virus definition. This is where the scanner will perform a MAPS (Microsoft Active Protection Service" request to connect to the cloud server, and to upload these initial findings for confirmation. This is why you received a different total number. If it came back with nothing, it means the scan went through finding no threats.

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  1. Anonymous
    2024-11-11T00:13:08+00:00

    Hello. This is Emily.

    This behavior of the Microsoft Safety Scanner is actually completely normal.

    All of the findings during the scan are potential/suspicious ones. Think of it as the scanner are marking those so that at the final phase, it can check them against virus definition. This is where the scanner will perform a MAPS (Microsoft Active Protection Service" request to connect to the cloud server, and to upload these initial findings for confirmation. This is why you received a different total number. If it came back with nothing, it means the scan went through finding no threats.

    Thank you very much Emily,
    I highly appreciate your care and prompt support.

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