Laptop shutting itself and then the charging indicator still turning on after unplugged and I can't turn it back on

Anonymous
2024-11-17T10:11:59+00:00

My laptop suddenly turned off while I was working on it, I try to unplug the charger but it seems like the charging indicator still turning on even after it's unplugged

Model laptop : Asus-A416-EPO

I really need your help right now

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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DaveM121 929.6K Reputation points Independent Advisor
2024-11-17T10:44:33+00:00

Hi, I am Dave, I will help you with this.

Disconnect the laptop from mains electricity.

Press and hold the power button on the case of your laptop for 30 seconds.

Wait 30 minutes

Reconnect the power cable and start your laptop, does it boot into Windows?

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