Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!
Thank you for the information. If you’re using OneDrive, it may have moved your Documents folder to C:\Users\Roy\OneDrive\Documents. Check OneDrive settings to see if it's backing up your Documents folder.
To locate your actual Documents folder, in File Explorer, type shell:Personal in the address bar to go directly to your current Documents folder.
Please let me know if this works for you. I'll do my best to respond as soon as possible.
Kind Regards,
Charity
Please note that things might need more than one reply to completely resolve your issue, as it will completely depend on the complexity of the question and the amount of detail that you have provided me.